1. Introduction
Welcome to he baji app. This Privacy Policy explains how he baji app collects, uses, and protects your personal information. By using he baji app, you agree to this Privacy Policy.
He baji app believes your personal data belongs to you. We never collect information unnecessarily, and what we do collect is used solely to provide you with a better experience. We are especially mindful of our users in Bangladesh — because your trust is our most valuable asset.
This privacy policy applies to all he baji app platforms — the website, mobile app, and any other digital channels. If you have any questions, our support team is always ready to help.
2. What Data We Collect
He baji app collects different types of information at different stages. A detailed breakdown is provided below:
Information collected at registration
- Full name and username
- Email address and mobile number
- Date of birth (for age verification)
- Residential Address & Country
- Password (stored in encrypted form)
Information collected during identity verification (KYC)
- National ID (NID) or passport photo
- Selfie or Live Photo Verification
- Bank or Mobile Banking Account Details
Automatically Collected Data
- IP Address and Device Type
- Browser Information & Operating System
- Which pages you visited on he baji app and how long you spent on them
- Gaming history & transaction records
- Cookies & local storage data
| Data type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & contact | Account Creation | Yes |
| Date of birth | Age Verification (18+) | Yes |
| NID / Passport | KYC Verification | On withdrawals |
| Payment information | Transaction Processing | Yes |
| IP Address | Security & fraud prevention | Automatic |
| Gaming history | Service Improvement & Responsible Gaming | Automatic |
3. How Your Data Is Used
He baji app uses your data only for the purposes listed below. No information is used for unrelated reasons.
- Account Management: To create, verify, and manage your he baji app account.
- Transaction Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket.
- Security: To prevent fraud, money laundering, and unauthorized access.
- Customer service: To resolve your complaints and queries promptly.
- Service Improvement: To improve he baji app's games and features.
- Legal Obligations: To fulfill requests from government and regulatory authorities.
- Responsible gaming: To monitor your gaming habits and offer assistance when needed.
- Personalized Experience: To suggest games and bonuses tailored to your preferences.
4. Cookie Policy
He baji app uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device that are used while you access he baji app's services.
Cookie type
- Essential Cookies: Required for login sessions and security — he baji app cannot function properly without these.
- Performance cookies: To analyze which pages are used most and to identify errors.
- Functionality Cookies: To remember your language preference and settings.
- Analytics Cookies: To analyse user behaviour on he baji app and improve our services.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features of he baji app to stop working.
5. Sharing Data with Third Parties
He baji app shares data with third parties only under strictly controlled circumstances. Below is an outline of when and with whom data may be shared:
- Payment processor: bKash, Nagad, Rocket — only the information required to complete each transaction.
- KYC Provider: Licensed third party for identity verification.
- Law Enforcement: When required by a legal order or for the purpose of a criminal investigation.
- Regulatory authority: Required for mandatory reporting under license compliance.
- Game provider: Minimum data required solely for game operation.
6. Data Security Measures
He baji app follows the highest industry standards to protect your data. We apply security at multiple layers:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- Data encryption: Stored sensitive data is encrypted with AES-256.
- Two-factor authentication (2FA): An additional layer of security at login.
- Firewall & DDoS Protection: Protection against server attacks.
- Regular security audits: An independent team of experts regularly audits he baji app's systems.
- Staff training: All he baji app employees are trained in data protection.
- Access Control: Only authorized personnel may access sensitive data.
In the event of a security breach, he baji app will notify affected users within 72 hours and take immediate action.
7. Data Retention Period
He baji app does not retain your data longer than necessary. Retention periods by data type are listed below:
| Data type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| Transaction Records | Minimum 7 years (as required by law) |
| KYC Documents | 5 years after account closure |
| Communication History | 3 Years |
| Cookies & browsing data | Up to 1 Year |
| Gaming log | 3 Years |
Once the retention period ends, he baji app securely deletes or anonymizes your data. However, certain data may be retained longer due to legal obligations.
8. Your Privacy Rights
As a he baji app user, you have full control over your own data. You may exercise any of the following rights at any time:
- Right to access data: You can find out what information he baji app holds about you at any time.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You can request that your data be deleted under certain circumstances.
- Right to restrict processing: You can request that your data not be used for specific purposes.
- Data portability: You may request a copy of your data in a readable format.
- Right to Object: You may object to the use of your data for marketing or profiling purposes.
To exercise these rights, contact the he baji app support team. We will respond to your request within 30 days.
9. Protection of Minors' Data
He baji app is intended exclusively for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.
Age is verified at registration and reconfirmed during the KYC process. If a minor is found to be using he baji app, the account is immediately closed and all collected data is deleted.
10. Policy Changes
He baji app may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or in-app notification.
Continued use of he baji app after any changes will be considered acceptance of the updated policy. The date of the latest update will be shown at the top of the page.
11. Contact
For any privacy-related questions, requests, or complaints, contact the he baji app support team. We are always ready to assist.
He baji app will respond to your request within 30 business days. For urgent privacy breaches, we will respond within 72 hours.
On He Baji App Data protection benefits
He baji app takes your privacy seriously — and these features prove it.
SSL-256 Encryption
Every data transmission on he baji app is protected with 256-bit SSL encryption. Your information is never exposed.
No data selling
He baji app never sells your personal data to third parties. Your data is used solely to serve you.
Two-factor authentication (2FA)
He baji app secures your account with two-factor authentication, making unauthorized access virtually impossible.
Transparent Policy
He baji app is transparent about what data is collected and why. No hidden terms.
Right to erasure
You can request that your collected data be deleted from he baji app at any time. We will process the request within 30 days.
24/7 Support
The he baji app support team is available 24 hours a day for any privacy-related questions.
Your Your Rights At a glance
Right to access data
You can find out what information he baji app holds about you at any time — just reach out to our support team.
Right to Rectification
If your account contains incorrect information, you may update it or request a correction at any time.
Right to Erasure
Under certain conditions, you have the right to request the complete deletion of your personal data from he baji app.
Data portability
You may request your data in a machine-readable format. he baji app will provide it within 30 days.
Right to Object
You may opt out of marketing communications or profiling at any time. he baji app will honor your request immediately.
Right to Complain
If he baji app violates your privacy rights, you have the right to file a complaint with the relevant authority.
About privacy Frequently Asked Questions
Join He Baji App — Safe and trusted
Enjoy the best gaming experience with your data kept safe. Register on he baji app today.